A sparkling clean retail space creates an inviting environment that acts as a welcome mat to usher your customers in. It gives your shop that added appeal and, in the competitive world of retail, that extra edge against your competition.
However, you’ll probably find that Manhattan has many companies offering retail store cleaning services. In the face of this, finding the right one can be a daunting task, and the cheapest option isn’t always the best.
To make sure you find the most suitable commercial cleaning company for your retail store, here are some important things to consider as you explore your options.
Factors To Consider When Looking For Retail Cleaning Services
1. Positive customer feedback.
Reviews are one of the best ways of gauging if that certain commercial cleaning company will provide you with quality work. How satisfied previous clients have been with a cleaning service is usually a good indication of the kind of service you will receive.
Happy customers equal positive reviews. If a company consistently gets positive feedback, its professional cleaners are most likely doing a stellar job.
(When looking for customer reviews, there are several sources you can turn to. Many retail store cleaning services have reviews posted on their website or social media accounts. You can also check online review websites like Yelp or Google Reviews, which offer pretty accurate ratings.)
2. Experience and expertise.
A company with many years of experience in offering retail cleaning services has likely encountered a wide range of cleaning challenges and has developed effective solutions to handle those.
They will probably also have a team of skilled employees who are knowledgeable about the latest cleaning techniques and technologies. And their professional cleaners will come prepared with all the essential tools and equipment to tackle any cleaning job, no matter how tough it might be.
As for expertise, this comes in handy if your retail space needs specialized cleaning services. Ask the commercial cleaning business about their certifications, qualifications, and training programs, if any.
3. Flexible scheduling.
Some retail cleaning services may only offer cleaning services during specific hours or on certain days, which can be inconvenient if those times don't align with your business hours. Since retail stores normally don’t follow the standard 9-5 workday hours, it’s essential that you find one that can accommodate your unique schedule.
A retail cleaning service should be able to work around your schedule, which means that their people should be available before your retail store opens or after it closes. This ensures that there are no cleaning people on your sales floor disrupting operations during business hours.
4. Trained and certified staff
Safety in the workplace is paramount, not only for the cleaning staff but for your employees and customers as well.
A reputable commercial cleaning company will have invested in the training and certification of its staff to ensure that their people are knowledgeable and skilled in handling all the equipment and chemicals they will be using in the cleaning process to avoid accidents.
In addition to safety, well-trained and certified staff can also provide a higher level of cleaning service because they’re more knowledgeable about the most efficient and effective methods to use.
While price should not be your only option to consider, it is a very important one. Don’t go for the first business that offers you affordable cleaning services. Shop around and compare prices, and choose the one that gives you the best value for money.
It’s also much better if you can find a retail cleaning company that can provide a detailed breakdown of all the services included in the price. This will help you understand exactly what you’re paying for, help you identify areas where you may want to make adjustments to fit your specific needs, and prevent any untoward surprises.
6. Eco-friendly cleaning solutions
We’re becoming a more environmentally conscious world, and that’s a good thing. A retail store cleaning company that prioritizes eco-friendly practices will not only help your store maintain a high standard of cleanliness but also reduce its environmental impact.
Plus, green cleaning creates a more healthy environment for you and your customers. The toxic chemicals usually present in many cleaning products aren’t present in green cleaning solutions. Eco-friendly cleaning products are made to be safe, biodegradable, and non-toxic. And they contain fewer allergens too.
7. Customizable plans
Each retail store has its own unique and specific cleaning needs, so it’s essential that the commercial cleaning company you choose can provide you with a custom cleaning plan that’s designed to meet those. There may be some services that you won’t need and some that you will so a plan that can adapt to your store's needs will be more effective in providing a consistently clean environment for your customers.
8. Compliance with industry standards and regulations
Choose a cleaning company that complies with industry standards and regulations, such as OSHA guidelines or local health department requirements. This ensures that your retail store is not only clean but also adheres to important safety and health standards.
9. Company policies
Before you sign your store up for cleaning services, make sure to ask the company about its policies, such as insurance in case of any damage and reliability checks for its staff. A business offering cleaning services for retail stores should have a thorough process in vetting its employees.
The Significance of Keeping a Spotless Retail Store
Now that we've explored which factors to consider when selecting a retail cleaning service, let's look into the reasons why maintaining a clean store is crucial for your business.
First impressions carry weight
As customers enter your retail store, the cleanliness of the space can either heighten the image of your brand or negatively impact it. First impressions do matter, and that may be all the difference needed to entice clients to stay longer and turn potential customers into loyal shoppers.
Health and safety come first
Upholding a clean retail environment is essential for the well-being and safety of your customers and employees alike. Routine cleaning and sanitizing help to reduce the spread of germs, bacteria, and viruses, ensuring a safer place for everyone.
Elevates the customer experience
A neat retail store gives off a welcoming shopping ambiance, allowing customers to feel more at ease and relaxed. This positive experience can lead to greater customer satisfaction. It might also mean higher chances of those customers returning to your store and recommending it to others.
Word of mouth
When customers enjoy their shopping experience in your retail store, they're more likely to share their positive feedback with friends and family. This word-of-mouth marketing can help attract new customers and grow your business.
(For reference, word-of-mouth marketing is one of the most effective ways to increase sales because people naturally trust the advice of friends and family.)
Protecting product quality
Keeping your store clean also contributes to preserving the quality and appearance of the products you offer. Dirt, dust, and grime can have adverse effects on merchandise, resulting in unsightly stains or damage. Regular cleaning can help guarantee your products remain in excellent condition, making them more attractive to potential buyers.
Enhancing employee morale and efficiency
A clean work environment can positively influence your employees as well. When your employees operate in a clean and organized space, they are likely to experience higher morale and increased productivity. A well-kept store can also help alleviate stress and improve overall job satisfaction, leading to reduced employee turnover and superior customer service.
Discover the Difference a Sparkling Retail Store Can Make!
Ready to elevate your customer experience and project a more professional image of your brand? Partner with Eco Green Cleaning Professional Inc. today and watch your retail business thrive.
Our skilled cleaning professionals work hard, pay close attention to detail, and are trained to keep every inch of your space clean and sanitized. And to keep you and your clients safe, we only use green cleaning materials that are certified non-toxic.
Contact us now to schedule a consultation and get a free quote. Work with us to create a welcoming and immaculate environment that keeps customers coming back for more.